Corrections service providers need two things to operate: Hardware to generate the corrections and Software to mange the platform. The website helps to monitor and manage the hardware service availability, as any downtime damages the credibility and has direct impact on their business success.
The purpose of the documentations is to provide a clear, concise and easy-to-follow guide for all users of the platform
The target audience are web portal users. These includes:
Each type of users has different level of permissions which allows them to perform different actions.